The original receipt/invoice must be accompanied with the product for a return.
All damages or order errors must be reported within 7 days of receiving your order or a refund cannot be granted. Return shipping will be provided for any order errors or warranty items.
All returns must be done within 4 weeks of the arrival date of the item. Return shipping is not creditable*. You are responsible for shipping the item back with the return form. Refunds are not issued until we receive the goods in new condition. Any item that is used, read, opened or damaged by the customer is not illegible for a return. *Unless otherwise noted by an authorized Jireh Tools staff, shipping is non-refundable.